Refund Policy

1. Overview

We want you to be confident with your subscription. This policy describes when you can get a refund.

2. 7-Day Refund Window

If you are not satisfied, you may request a full refund within 7 days of your initial purchase.

3. Refunds for Unused Periods

Refunds are issued to the original payment method within 5–10 business days after approval.

4. Exceptions

Renewals may be refunded only if requested within 7 days of the renewal charge and no significant usage occurred in the new period.

5. Trials

The free trial does not involve any charge, so no refund applies to it.

6. How to Request a Refund

Open a support ticket from your dashboard or email hello@veticore.com with your clinic name and the reason for the request. Our team will review it within 3 business days.

7. Contact

Refund questions: hello@veticore.com.